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Indubitably, with Air Canada as the case study
company, performance management is perceived to be a critical tool in any given
organization’s administration process. The observation is made on the
conception that the company was fast in realizing the significance of its
30,000 employees and this changed everything. This expression is evident with
the fact that the company transformed from an almost crumbling situation to one
where it recorded exceptional performances in 2016 (Boothby, 2017). Therefore,
in the reflection of the analyzed concept about performance management, the
major arguments are that it should be disregarded because it is perceivably
misleading. However, considering that Air Canada has managed to make it its
most vital operational tool, then, it means that very little recommendations
can be made. Instead, the company needs to be complimented for its exceptional
performance.

For instance,
according to Arielle Meloul-Wechsler, the organization’s human resource
vice-president, the company has invested in its employees as well as considered
the concept that the consumers are the end-party in its operations (Boothby,
2017). That is, the four key priorities: cost transformation, global expansion,
customer engagement, and culture change may be applauded for helping to make
the overall performance management effective. Moreover, this is even more evident
with the fact that out of the 30,000 employees, at least 28,000 enjoyed company
rewards (Boothby, 2017). From this occurrence, the company may be said to be
doing good since it does not suffer the problem of rating as being catastrophic
to its performance management. If so, the best way to deal with the overall
situation is to make sure that the company focuses on issues of making
performance management a central tool in the administration process as well as
continue providing the workers with the needed skills. As of the time frame, there should not be
a definite time; instead, the company should make these recommendations
inherent managerial aspects.

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